Frequently Asked Questions

Everything you need to know about shopping with New Leaf Products.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a $5.95 restocking fee.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, New Leaf Products is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes in all our seasonal collections.

Can I track my package after it ships?

Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.